Organizations/Managed Security
Security doesn't stop after deployment.
Extend your internal security team with ongoing expertise, operations and support, without having to build every capability internally.
Talk to an MSS Specialist
Security technologies require people, processes and continuous attention.
Threats do not stop after business hours. Internal teams can be stretched across too many priorities. Specialist skills can also be difficult and expensive to maintain in-house.
Hacktales works as an extension of your security team.
Service areas.
Security Monitoring
Ongoing visibility into security events and suspicious activity.
Threat Detection & Response
Identify and investigate activity that may require action.
Vulnerability Management
Continuously identify, prioritize and track weaknesses.
Endpoint Security Operations
Support operation and management of endpoint-security controls.
Security Technology Management
Maintain and optimize security platforms in scope.
Incident Support
Provide security expertise during investigation, containment and recovery activities.
Security Reporting
Translate operational data into meaningful security reporting.
Compliance Support
Help maintain security evidence and control operation relevant to agreed frameworks.
Engagement model.
Agree assets, technologies, functions and responsibilities.
Integrate tools, access, communications and escalation paths.
Deliver agreed monitoring, management and support activities.
Provide regular reporting on findings, trends, actions and service performance.
Use lessons from operations to strengthen controls and processes over time.
Agreed assets, technologies and security functions, documented before onboarding begins.
Monitoring, review and reporting rhythm set against your risk profile, not a generic tier.
Named contacts, routes and thresholds, so nobody is deciding who to call during an incident.
Who owns what.
Structure only. Final rows are completed per service package before anything is published, an unclear boundary here is a real operational risk, not a copy problem.
| Activity | Hacktales | Customer | Shared |
|---|---|---|---|
| Monitoring in-scope events | • | , | , |
| Investigation & triage | • | , | , |
| Containment decisions | , | , | • |
| Asset & access provisioning | , | • | , |
| Remediation execution | , | , | • |
| Reporting & review cadence | • | , | , |
Placeholder rows. Operations to confirm the final matrix and any SLAs before publication.